Here at the Brit Oval we are passionate about delivering equality to all our customers attending events or indeed just visiting the Brit Oval. We are constantly striving to improve standards and improve our facilities and attitudes accordingly.

We are committed to developing an ongoing program of improvements and would welcome your constructive comments. This can be done by emailing sgrey@surreycricket.com
Over the coming months this website and accompanying information will be developed further.
Items preceded by an asterix are currently under development.

VISUALLY IMPAIRED

The following facilities are available for persons with visual impairment:

• Studio earpieces available from the retail outlets.
• Live commentary on Radio London Online by accessing clicking this link.
• The public address system will give live scores and updates of key developments during the match.
• Guide dogs are permitted within the ground. Should your dog require water then the staff at any food service outlet will me more than willing to help. Please can we ask that any dog mess is tidied up immediately and deposited in the bins provided.
• Should any assistance be required to reach your seat or any facility then please contact the nearest steward who will make arrangements for assistance to be made available.
• A number of key signs have been adapted to a raised print format.
• Outside the ground all crossing have textured paving compliant with current legislation.

All publications relating to ticket purchase or Accessibility information is available in large print.

HEARING IMPAIRED

The following facilities are available for the hearing impaired:

• Induction loops have been installed in a number of the seating blocks in the ground.
• In addition all receptions, tickets offices and a number of catering outlets also have this facility. Switching your hearing aid to M or T can access the system.
• Hearing dogs are permitted within the ground. Should your dog require water then the staff at any food service outlet will me more than willing to help. Please can we ask that any dog mess is tidied up immediately and deposited in the bins provided.

MOBILITY IMPAIRED

The following facilities are available for persons with impaired mobility:

• Parking for Blue badge holders is available on or near the site (dependent on fixture type) and can be booked subject to availability by e-mailing Sarah Grey at sgrey@surreycricket.com.
• Access & Ground Entry is good with all entrances having dropped kerbs, in additional to wheelchair friendlily entrance gates.
• Seating Areas for the mobility impaired are in excess of the minimum requirements and offer a multitude of views to suit all tastes.
• Should any assistance be required to reach your seat or any facility please contact the nearest steward who will make arrangements for assistance to be made available.
• Wheelchair friendly toilet facilities are plentiful and available throughout the ground with the majority requiring a RADAR key. If you are not in possession of such a key then contact the nearest steward who will source one for you immediately.
• Catering Points have in the main been adapted to offer low level service points. Where these are not available our staff will be more than happy to source any product for you.
• Call Points are situated by many of the main doors that are more problematic. To operate these push the DDA compliant pads and someone will open the door for you.

ADDITIONAL INFORMATION

• First Aid, medical & clinical waste facilities are available at either end of the ground for your use.
• Facility accessibility is good throughout the ground with less than 5% of internal areas being non wheelchair friendly.
• Accessible Taxis can be ordered from within the OCS or Pavilion end receptions. Please book in advance as demand is high.
• Wheelchair chargers – we are happy to store wheelchair chargers on site for our regular visitors. Should you require this facility please e-mail Sarah Grey at sgrey@surreycricket.com for further details.
• Low level public telephones are available on the ground floor of the members pavilion.

For more information on:

• Disabled access- Please contact Sarah Grey on sgrey@surreycricket.com
• Disabled parking- Please contact Claudiu Enache on cenache@surreycricket.com
• Accessible seating tickets- Please contact Chris Baldwin on cbaldwin@surreycricket.com.

Add to Del.icio.us Digg it share on Facebook (What is this?)